Digital Scoop India Official Platform of Digital Scoop India Featuring Latest & Best News #Articles #Bytes #Entertainment #DigitalScoopMagazine
Related Articles
In a surprising turn of events, a Mumbai resident, Ahsan Kharbai, received a call from Flipkart customer support regarding an order he placed six years ago. The unusual incident has gained significant attention after Ahsan shared his experience on the social media platform X, along with a screenshot of his order history. The order in question, for a pair of Sparx slippers, was placed in May 2018 and has yet to be delivered.
Ahsan expressed his bemusement over the call from Flipkart. “I was surprised when they called for an order that is 6 years old,” he told Hindustan Times. Despite the order showing “arriving today” on the Flipkart app for years, the slippers never arrived. “Recently, I clicked on this order just to see what it shows. And then yesterday, I received a call from Flipkart asking what issue I was facing with the order,” Ahsan explained.
During the call, the customer support representative inquired if Ahsan had received any communication from the logistics team. The call ended with an apology from the representative, who said, “We are very sorry for this, sir.”
Ahsan noted that the order was for cash-on-delivery, so he did not pursue the issue further. He also mentioned that there is no option on the Flipkart app to cancel the order. “I just want them to close that order because whenever I open my Flipkart order section, this is the first order that I see,” he said.
Ahsan’s post has garnered over 130,000 views on X, along with numerous amused comments. Some users shared similar experiences with Flipkart, with one user mentioning an order “out for delivery” since 2015. The incident has sparked a mix of humor and frustration among users. “Good things take time,” joked one commenter. Another likened the situation to “cold cases in crime dramas,” while a user quipped, “This will not happen in any country except India.”
This incident highlights ongoing issues with customer service and order management in e-commerce, prompting many to reflect on their own experiences with delayed deliveries and unresolved orders.
Sources By Agencies
