What does this recognition mean to you personally and professionally, especially after your two decades of relentless social service and innovation?

Zomato has reportedly laid off 600 customer support associates within a year of hiring them as the company increasingly integrates artificial intelligence (AI) to streamline operations and cut costs. The move comes amid slowing growth in its core food delivery business and mounting losses in its quick-commerce arm, Blinkit, according to a Moneycontrol report.

Quick-commerce platform Zepto took customers on a nostalgic rollercoaster ride on April Fool’s Day by teasing the return of long-discontinued snacks like Cadbury Bytes, Hippo Chips, and Cheetos Tazo Edition—only to reveal it was all a prank.