Tag Archives: Customer Complaint

In a rare instance of direct corporate engagement, Ganesh Sonawane, founder and CEO of Frido, instantly responded to a customer's complaint about a faulty product on X (formerly Twitter), and his reaction has now gone viral.

A Blinkit user has raised concerns over discrepancies in the weight of products delivered by the quick commerce platform. The user, who shared their experience on Reddit, posted pictures as proof and claimed they received significantly less than the mentioned weight in their orders.

An Amazon customer recently took to social media to express frustration after allegedly receiving a counterfeit iPhone 15 from the e-commerce giant. The individual, using the handle @GabbbarSingh, shared a photo of the purported 'iPhone 15', lamenting the absence of a charging cable and questioning the authenticity of the product. The post quickly gained traction, prompting a response from Amazon.