Tag Archives: Zomato

Zomato has reportedly laid off 600 customer support associates within a year of hiring them as the company increasingly integrates artificial intelligence (AI) to streamline operations and cut costs. The move comes amid slowing growth in its core food delivery business and mounting losses in its quick-commerce arm, Blinkit, according to a Moneycontrol report.

A Blinkit user has raised concerns over discrepancies in the weight of products delivered by the quick commerce platform. The user, who shared their experience on Reddit, posted pictures as proof and claimed they received significantly less than the mentioned weight in their orders.

In an astonishing display of indulgence, a food lover from Bengaluru spent an eye-watering ₹5.13 lakh during a single restaurant visit in 2024, earning a special mention in Zomato's year-end report. The food delivery giant, which recently released its annual insights on the dining and ordering habits of Indians, highlighted the jaw-dropping expense as one of the most interesting statistics from the year.

In a significant development for the Indian stock market, online food delivery giant Zomato will be included in the prestigious BSE Sensex, replacing JSW Steel from December 23, 2024. This reconstitution of the Sensex, which is announced by Asia Index Private Ltd, a subsidiary of the Bombay Stock Exchange (BSE), will take effect on the specified date.

Food delivery giant Zomato has issued a statement addressing the growing concerns about suspicious "one-dish" restaurants on its platform, which were reportedly selling items with vague names at high prices. These restaurants, some of which listed items like "Naughty Strawberry" and "Merry Berry," had raised suspicion among users who feared that the dishes were code names for illicit items such as drugs or vapes.

The Competition Commission of India (CCI) has reportedly found food delivery giants Swiggy and Zomato in breach of the country's competition and antitrust laws. According to non-public documents obtained by Reuters, the CCI alleges that both companies have engaged in practices that favor certain restaurants on their platforms, undermining fair competition.

Zomato CEO Deepinder Goyal responded to recent controversy surrounding an inspection at a Zomato Hyperpure warehouse in Hyderabad, where officials discovered food products marked with a "future date of packing." The incident, which occurred during a routine food safety check on October 29, 2024, involved 18 kilos of button mushrooms displaying a packing date of October 30, 2024—one day after the actual inspection. The discovery quickly gained attention online, prompting Goyal to issue a public statement on social media platform X (formerly Twitter) to clarify the situation.

Food lovers across the country are expressing their frustration after both Zomato and Swiggy announced an increase in their platform fees to ₹10, coinciding with the festive season. This move by India’s leading food delivery apps has sparked outrage among customers, who feel that the rising costs are making ordering food increasingly unsustainable.

In a recent incident that sparked widespread discussion on social media, Zomato CEO Deepinder Goyal shared a video of himself being denied entry to Ambience Mall in Gurgaon while attempting to deliver food as part of an initiative to understand the challenges faced by delivery agents. The video depicted Goyal, dressed in a red Zomato delivery t-shirt, being instructed to use the stairs instead of entering the mall, forcing him to climb three flights to reach the restaurant where he needed to pick up the food.

Zomato co-founder Akriti Chopra has officially stepped down from her position after a notable 13-year tenure at the food delivery giant. Her resignation took effect on September 27, 2024, as confirmed by the company in a filing with the stock exchanges.