A recent incident in Bengaluru has highlighted the growing concerns around online food delivery services' accountability. A Bengaluru resident took food delivery aggregator Swiggy to court after the company failed to deliver an ice cream he had ordered, leading to a legal battle that ended with the customer being awarded compensation.
Read More »“Consumer Court Penalizes Amazon, Retailer ₹45,000 for Delayed Laptop Refund”
A consumer court in Delhi has imposed a penalty of ₹45,000 on e-commerce giant Amazon and a retailer for the prolonged delay in issuing a refund for a faulty laptop, according to reports from Times of India. The Delhi East District Consumer Disputes Redressal Commission deemed this delay as an "unfair trade practice," criticizing Amazon for leaving customers without evidence of the item's return.
Read More »“Bengaluru Resident Wins ₹1 Lakh Compensation in Lawsuit Against Apple India”
A Bengaluru resident secured ₹1 Lakh in compensation from Apple India and an authorized service center after filing a complaint of unfair trade practices. The dispute arose when issues persisted with his iPhone 13 despite repairs, leading to a legal battle.
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