Tag Archives: Central Consumer Protection Authority

“Government Orders Ola to Provide Refund Options and Invoices for Each Ride”

Government Directs Ola to Enhance Consumer Rights: Refund Options and Invoices Mandated

The Indian government has taken significant steps to strengthen consumer rights in the ride-hailing sector by mandating Ola, the cab aggregator led by Bhavish Aggarwal, to implement new refund policies and provide receipts for auto rides. This directive comes from the Central Consumer Protection Authority (CCPA) under the Ministry of Consumer Affairs, Food and Public Distribution.

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