In a recent incident that sparked widespread discussion on social media, Zomato CEO Deepinder Goyal shared a video of himself being denied entry to Ambience Mall in Gurgaon while attempting to deliver food as part of an initiative to understand the challenges faced by delivery agents. The video depicted Goyal, dressed in a red Zomato delivery t-shirt, being instructed to use the stairs instead of entering the mall, forcing him to climb three flights to reach the restaurant where he needed to pick up the food.
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