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Microsoft is grappling with another significant outage just weeks after a global IT meltdown caused by a problematic update from cybersecurity firm CrowdStrike. On Tuesday, the tech giant reported widespread disruptions affecting several Microsoft 365 services, including Word, PowerPoint, and Outlook. This comes less than two weeks after a prior global outage, highlighting ongoing challenges in Microsoft’s network infrastructure.
According to Microsoft’s statement on social media platform X, formerly Twitter, the company is “currently investigating access issues and degraded performance with multiple Microsoft 365 services and features.” The problem was first flagged as a “network infrastructure” issue, with Microsoft’s service status website noting that Microsoft Azure, the company’s cloud computing platform, was impacted.
The disruption in Azure has led to significant interruptions in communication between applications, users, devices, and the internet. Reports of problems with Outlook and other apps surged on DownDetector early Tuesday morning, indicating widespread user frustration. Thousands have reported issues with Microsoft’s email service.
In response to the outage, Microsoft has implemented mitigation measures and rerouted user requests to alleviate the problem. Microsoft Support officials have issued a public apology, acknowledging the inconvenience and assuring users that their experts are working diligently to resolve the situation as quickly as possible.
Professor Alan Woodward, a computer security expert, criticized Microsoft’s network infrastructure, describing the failure as “slightly surreal.” He expressed concern over the vulnerability of critical cloud-based systems, emphasizing that a single point of failure should not be present in such important services.
The latest outage has once again cast a spotlight on the resilience of Microsoft’s cloud services, raising questions about the robustness of its network infrastructure and the company’s preparedness for such disruptions.
Sources By Agencies
