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IndiGo Airlines is grappling with a significant technical glitch that has resulted in long queues at airport check-in counters and difficulties in booking tickets across its network. The issues began around 12:30 PM on Saturday and were confirmed by the airline approximately one hour later, as a “temporary system slowdown.”
In a post on social media platform X, IndiGo stated, “We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport.”
Passengers at various airports reported unusually long lines, and many expressed frustration over their inability to book tickets, including through the airline’s own website. Photos shared on social media captured the chaos as travelers waited to check in.
In response to the situation, IndiGo reassured its customers that teams are available at airports to assist and that efforts are underway to restore normal operations as quickly as possible. The airline expressed regret for the inconvenience caused, stating, “We appreciate your understanding and patience during this time.”
Sources By Agencies
